If you’ve ever run out of maintenance meds on a busy weekday, or realized you need medicine but don’t have time to drop by the drugstore, Mercury Drug’s Order Online service can be a real lifesaver.
Designed for convenience, this service lets you order medicines online, have them delivered to your home, or pick them up at a nearby Mercury Drug branch, perfect for on-the-go Filipinos, caregivers, and families managing regular prescriptions.
This guide walks you through how it works, how to place an order step by step, and how to maximize savings using the Mercury Suki Card and the UnionBank Mercury Visa credit card.
What Is Mercury Drug Order Online?
Mercury Drug Order Meds Online is Mercury Drug’s digital ordering platform that allows customers to purchase medicines and select health products without lining up in-store.
You can use it for:
- Prescription medicines (with a valid prescription)
- Over-the-counter (OTC) medicines
- Vitamins and supplements
- Selected health and wellness items
Depending on your location, preference, and available delivery options, you can choose to have the order delivered to your home or picked up from your chosen Mercury Drug branch.
Many Filipinos would find this setup helpful, especially for seniors and people with mobility issues, busy professionals, caregivers, parents, or guardians who can’t leave their patients, or basically just anyone who needs medication in the most convenient way possible.
How to Place an Order on Mercury Drug Online
Ordering medicines online from Mercury Drug is fairly straightforward. Here’s a step-by-step guide to help you through the process.
Step 1: Customer Information
Visit Mercury Drug’s online order page and fill out the personal information being asked.
This needs to be done only once. After a successful order, you will receive an email containing your customer code, which you can just input to retrieve your saved data.
For your succeeding orders, input your customer code and click the check mark at the right side of the text box. You may also resend the code by inputting your email in the Forgot Your Customer Code? section.
Step 2: Recipient Information
Fill out the recipient details, including the name, address, and contact numbers. If you have multiple recipients, you can add them and later access them by clicking the List of Recipients button.
Step 3: Order Items
Fill in the details of your order. For medications, be sure to include the dosage for an accurate order (e.g., Telmisartan 40g, 30 pcs).
If you are ordering more than the available text fields, simply click the + ADD PRODUCT button to add more rows.
Your previous order details are also saved to your account. So for your second order onwards, you will see a list of your ordered products from your last 5 transactions. This saves you time from typing in the order details over and over, especially for maintenance medications.
Step 4: Branch Selection
Choose the Mercury Drug branch that you want to process your order. Choosing the nearest branch is recommended. You can choose from the dropdown of previously selected branches or pick a new one using the LIST OF BRANCHES button.
Step 5: Checkout
In this step, you will review the details from the previous steps: recipient info and the order details. There is also a text box where you can type in any additional instructions that you have.
Once you are satisfied with the details, click the SUBMIT button and wait for the next email.
Step 6: Cost Breakdown & Prescription
Once your order is reviewed, you will receive an email containing the cost breakdown of your order, like the one below.
The email will also contain instructions on whether delivery is available. If not, you will need to confirm if the branch pick is okay with you.
If you have orders that need prescriptions, you have to send the prescription (image or PDF) to them by replying to their email. Once Mercury Drug’s support team receives the prescription, they will verify it on their end before getting back to you.
Step 7: Payment
Once the prescription is verified, you will receive another email containing the payment link. You can pay using e-wallets, debit cards, or credit cards, which offer convenience and flexibility.
But for people who are anxious about processing online payments, you can also opt to pay for your goods upon pickup. This comes with the added advantage of you being able to use your Mercury Drug’s Suki Card in store.
Step 8: Delivery/Pick-Up
After successful payment, you will receive another email saying your order has been processed and is ready for pickup. And that easy, you can head to your preferred Mercury Drug branch and literally just pick up your order. Don’t forget to bring your prescription in case additional verification is needed.
If you are availing of a senior/PWD discount, bring the ID with you upon pickup. The store will verify the ID, and the discount will be credited back to your account, which you can then use on your next order.
No records of Mercury Drug’s direct delivery have been noted, but if delivery is really what works for you, booking Grab or a similar app is recommended.
Other Online Order Options (Viber)
If ordering online seems to be a stretch of work for you, another option you can try is reaching out to your preferred branch through Viber.
You can message them through the app and send them your order details and prescriptions. Their helpful staff will process your order, which you can then pay for and pick up in store.
You can find their Viber numbers in Mercury Drug’s Store Locator. Simply choose your preferred branch, and you’ll see contact numbers at the bottom.
How to Maximize Savings on Mercury Drug Purchases
Buying medicines regularly can add up, especially for families and those with long-term prescriptions. The good news is that Mercury Drug offers ways to save, especially when you combine the Mercury Suki Card and the UnionBank Mercury Visa Credit Card.
Mercury Suki Card
The Mercury Suki Card is Mercury Drug’s loyalty card that lets you earn points every time you purchase qualifying items.
Benefits of the Mercury Suki Card:
- Earn 1 Suki point for every ₱200-worth of purchase
- Redeem points for discounts, items, or rewards
- Ideal for frequent Mercury Drug shoppers
How to get a Mercury Suki Card:
- Visit any Mercury Drug branch
- Ask the cashier for a Suki Card application
- Fill out the form
- Present a receipt worth at least ₱1,000 to get the card for free
- Start earning points immediately
Alternatively, you can order a Suki Card online. This option works if you don’t need the card right away.
Always present your Suki Card when paying in person to make sure your purchases earn points. The Suki Card is not yet honored for online orders.
UnionBank Mercury Visa Credit Card
If you frequently shop at Mercury Drug, the UnionBank Mercury Visa Credit Card is designed to help you save more.
This card is co-branded specifically for Mercury Drug customers and offers:
- Earn 5 UB points for every ₱400 spent
- Possible exclusive promos or discounts
- The convenience of cashless payments for online and in-store purchases
When used together with your Suki Card, you can:
- Earn Suki points from Mercury Drug
- Earn card rewards or rebates from UnionBank
- Stack savings over time, especially for maintenance meds
This combo is especially helpful for families managing monthly prescriptions or seniors with regular medication needs.
Helpful Tips When Ordering Medicines Online
To make the experience smoother, keep these tips in mind:
- Order maintenance meds a few days before you run out
- Keep digital copies of prescriptions on your phone
- Double-check branch availability for store pickup
- Watch out for promo periods or special discounts
If something is unclear, don’t hesitate to ask; Mercury Drug pharmacists are there to help.
Final Thoughts
Mercury Drug Order Online is a practical solution for modern Filipino lifestyles. It helps you save time while ensuring access to trusted medicines.
Pair it with a Mercury Suki Card and the UnionBank Mercury Visa Credit Card, and you’re not just making things more convenient, you’re also making your healthcare spending smarter.
If you regularly buy medicines for yourself or your family, this is one service worth trying.
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